Appointments

Appointments - Who Do I See?

Alcohol Advice

Who do I see: RISE/AA
Advice: Please visit alcoholics-anonymous.org.uk for self-referrals.

Diet/Lifestyle Changes

Who do I see: In- House dietician /GP
Advice: Please note that you can see an in-house dietician once referred by GP, please book an appointment online or contact reception on 01895 320910 / 01895 760560 to make an appointment.

Sick note

Who do I see: Self certify first 7 days, then routine GP appointment
Advice: For a GP, please book an appointment online or contact reception to make an appointment. Routine appointments are usually within 2weeks. 

Fit to Work Note

Who do I see: Self certify first 7 days, then routine GP appointment
Advice: For a GP, please book an appointment online  or contact reception to make an appointment. Routine appointments are usually within 2weeks. 

 

Fungal Infections

Who do I see: Community Pharmacy/GP if it persists
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online or contact reception to make an appointment.

General Advice

Who do I see: Self-Care/111/Community Pharmacy
Advice: Please visit the NHS information home pages. You can also telephone 111 for any non-urgent medical issues or you can search for your nearest community pharmacist.

Hay Fever

Who do I see: Community Pharmacy/Clinical Pharmacist at surgery
Advice:  Search for your nearest community pharmacist. For a clinical pharmacist, please book an appointment online or contact reception to make an appointment. Find out more information.

 

 

 

 

Head Injuries

Who do I see: Urgent Care Centre if severe/ GP
Advice: For a GP, please book an appointment online or contact reception to make an appointment.

Head Lice

Who do I see: Community Pharmacy/School Nurse/Practice Nurse
Advice: For a Practice Nurse, please book an appointment online  or contact reception to make an appointment.Headaches

Infected Wounds

Who do I see: Practice Nurse
Advice: Please book an appointment online or contact reception to make an appointment.

Medication Reviews

Who do I see: Clinical Pharmacist
Advice: please book an appointment online or contact reception to make an appointment.

 

Moles

Who do I see: GP
Advice: For a GP, please book an appointment online or contact reception to make an appointment.

Nappy Rash

Who do I see: Community Pharmacy/ Pharmacist
Advice:  Please search for your nearest community pharmacist.

Nosebleeds

Who do I see: 111/Urgent Care if severe/GP if several episodes
Advice: Pinch nose (do not lean head back) and apply ice pack. If concerned, you can ring 111, For a GP, please book an appointment online  or contact reception on [Practice Tel No] to make an appointment.

Passport Forms

Who do I see: We do not sign passport forms
Advice: Passport forms are not covered by the NHS.

Period Problems

Who do I see: GP
Advice: Please book an appointment online or contact reception to make an appointment

 

 

 

Pneumoccocal Vaccine

Who do I see: Practice Nurse
Advice: Please book an appointment online or contact reception to make an appointment.

Prescription Queries

Who do I see: Practice pharmacist/GP
Advice: Please book an appointment online or contact reception to make an appointment.

Removal of Stitches

Who do I see: Practice Nurse/Health Care Assistant
Advice: Please book an appointment online or contact reception to make an appointment.

Ring Pessary

Who do I see: GP
Advice: Please book an appointment online or contact reception to make an appointment.

 Shingles Vaccine

Who do I see: Practice Nurse
Advice: Please book an appointment online or contact reception to make an appointment

 

 

 

 

Sore Throat

Who do I see: Community Pharmacy/GP if it persists
Advice: For a GP, please book an appointment online or contact reception to make an appointment. Routine appointments within 2 - 4 weeks.

Travel Vaccinations

Who do I see: Practice Nurse
Advice: Please book at least 1 month before travelling and either book an appointment online  or contact reception to make an appointment.

Urine Infections

Who do I see: GP
Advice: Please bring a urine sample into the consultation; sterile pots available at reception. Please book an appointment online  or contact reception to make an appointment. 

Vomiting

Who do I see: Community Pharmacy/GP
Advice:   if it persists longer than 1 week in children and adults, please see the GP by booking an appointment online or contacting reception to make an appointment.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Extended Hours Hub

The Extended Access Hub are services managed by the Confederation. It enables patients to see a variety of clinicians outside of core service hours. Patients can book appointments between 18.30 and 20.30 Monday to Friday and 08.00 and 20.00 on Saturdays and Sundays. Appointments are offered at a choice of three hubs, one located in the north of the borough, one in the centre and one in the south.
 
Patients can book into any hub of their choice by speaking to their registered GP surgery or by calling the 111 service when their surgery is closed. Unfortunately we are not able to provide this service to patients who are not registered with a GP In the Hillingdon area.

The three locations are:

Eastcote Health Centre Hub, Abbotsbury Gardens, Pinner, Middlesex HA5 1TG

Weekdays 6:30pm - 8:30pm; Saturdays 12pm - 4pm; Sunday 12pm - 4pm

HESA Primary Care Centre, 52 Station Road, Hayes UB3 4DD
Weekdays 6.30pm - 8.30pm
Saturdays 4pm - 8pm
Sunday 8am - Noon
 
Uxbridge Health Centre Hub, George Street, Uxbridge, Middlesex, UB8 1UB
Weekdays 6.30pm - 8.30pm
Saturdays 8am – Noon
Sunday 4pm - 8pm
 
This is an appointment only service and patients will receive a text message reminder for their appointment; we ask that if for any reason patients can’t attend that they cancel their appointment by calling 0208 226 6546 or by texting back ‘cancel’ to the message.

Home Visits

If possible please try to telephone reception before 10:00 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Cancelling or changing an appointment

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance (excluding weekends and public holidays). You can also text to cancel your appointment.

If you need help when we are closed

Click here for our out-of-hours information.

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • If you need an interpreter
  • If you have any other access or communication needs

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Complete our SMS Reminder Form

Travel vaccinations

If you're planning to travel outside the UK you may need to be vaccinated against some of the serious diseases found in other parts of the world.

View the NHS Travel Vaccination Advice